Forcing me to use the pathetic banking app

<p>Previously had the banking app until phone was wiped. Didn't like the app as it was not user friendly. Sent an enquiry via the allegedly premier banking online system over a week ago requesting the OTP messaging to be changed back to sms because I HATED THE APP and didn't want to re-download it. No response received yet. Can't access my online banking on my mobile because the browser isn't recognised anymore and requires me to log into the app to verify the browser. I can't make any ****ing payments because I can't access my ****ing online banking without downloading an app that I don't want. Can FNB sort it's **** out.</p>