FORCED TO USE A PHONE BANKING APP ?

Hi ,I am writing this review because after 20 plus years of banking at FNB , I have been told that unless I bank on a phone app I can no longer access functions on the on line banking portal that I use for my banking currently . I do not wish to bank on my phone , I feel that it is unsafe , and would prefer to bank via my computer , I am so dissatisfied about this that I am going to look at banking options elsewhere , I realise that customer loyalty is of no concern to the robotic operators manning the call centre, who tell me that changing a pin online was never an option on line !!!! A joke right I changed a pin 3 months ago on the very same banking portal , IT HAS BEEN REMOVED. Then transfer me to another operator who gives me the procedure for PHONE APP banking when I have already told them that I am using a lap top . *** that was a waste of half an hour . I feel FNB is trying to force me to do something that I believe will compromise my information.