Forced Account Closure

As you are all aware, we are currently in the middle of Tax Season 2022, I was especially excited this year as I would be getting a small refund. While submitting my tax return I noticed that SARS had my old FNB bank account on file and did not wish to change it this late in the game. I recently moved my salary to Capitec because of service delivery issues I had experienced with FNB, my FNB account was however still valid although it was in arrears by a few Rands because of banking charges.

Whilst checking my FNB online banking for signs of my refund, I noticed that the account that had been there just days before had now vanished inexplicably! Several phone calls to SARS and FNB later this is what happened. SARS confirmed that payment had been made to my FNB account on the 11th of July, FNB confirmed that they had closed and deleted my account on the 11th of July due to non payment of banking fees. I was advised to visit my nearest FNB branch in order to sort things out. At the branch I was advised that the old account had been permanently closed and that I would have to open a brand new cheque account and that the funds balance from my closed account would be transferred there automagically.

With that then said, it has now been 2 days and no sign of any funds. This whole ordeal has left me with a funny taste in my mouth, at least I have a shiny new FNB cheque account to show for my troubles.