EM
Eugene M

1 reviews | Active since Apr 2017

22 Dec 2022, 21:04

FORCED A PRODUCT AGAINST MY CONCERN

I left Absa out of bad service. Went to FNB branch at the Grove Mall to change the date on which banking fees are debited off my account and got extremely irate in the the manner the guy was was CLEARLY “LOUDLY” PORTRAYING that he is *** when greeting me. Either way, guy confirms that he’s given me a savings account which I CATEGORICALLY verbally declined to him as well as I did to many other FNB reps and even emphasised to him of how I didn’t want it, to my surprise today I notice a savings account on my banking app. FNB we off on a bad foot! REMOVE THAT ACCOUNT OFF MY NAME!!!

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Replies (2)
EM
Eugene M's update27 Dec 2022, 03:13
Reviewer Update
Now the stupid account is now deducting money off my cheque account after I was re-assured it isn’t active.
FNB… if you do not close that account Il help you by closing that new cheque account as well.
EM
Eugene M's update27 Dec 2022, 03:15
Reviewer Update
It gets even more pathetic when you have a “debit order switch” that clearly doesn’t work, now I have accounts that haven’t debited because somebody didn’t do their job and now I have to run round.