FORCE TO DO ATM DEPOSIT

ON THE 23/02/2016 TIME:09:54 am,I WAS THERE TOTO MAKE CASH DEPOSIT THE LADY ON THE COUNTER REFOCUSED TO ASSIST ME SAID I SHOULD DO IT ON AN ATM,THAT WHERE I HEARD A CHALLENGE WHEN MY MONEY WAS STUCKED ON THE ATM MACHINE WHICH WAS R700 IT WAS TIERED BY THE ATM MACHINE AND R1800 WAS UNSUCCESSFUL THE MONEY I WAS TRYING TO DEPOSIT WAS R 2500,I THAN APPROACHED THE SAME LADY TO HELP APPARENTLY SHE GAVE ME A CLAIM FORM,SAID I MUST COME ON FOLLOWING WEEK WHICH IS 29/02/2016 I GOT A BAD ATTITUDE FROM ASKING DID I TOOK THE HALF OF R100 NOTES BECAUSE THE AMOUNT THEY CAN REFIND IS 2400 SHES THAN TOLD ME THEY DON'T KNOW THE OTHER PIECE WHILE THE WAS STUCKED ON THIER ATM MACHINE .SHE THAN TOLD ME THAT IT'S NOT HER JOB TO KNOW WHERE'S THE OTHER MONEY GIVING BAD ATTITUDE IN FRONT OF THE CLIENT'S EVERY ATTENTION WAS TOWARDS ME AND HER,SHE THAN LEFT ME THERE UNATTENDED, I WAS SO SHOCKED OF THINGS SHE SAID ITS MAKE ME CRY AND EVERYONE WAS LOOKING AT ME ,I WAS LIKE A FOOL NOW.LUCKILY THE WAS ANOTHER STAFF MEMBER WHO WAS SO WILLING TO HELP ME SHE CONSOLED ME SHE GAVE ME HER DETAILS TO CONTACT HER IF SHE DID DEPOSIT THE MONEY WHICH IS STILL GONNA BE R2400 NOT R2500.HER SERVICE WAS APATHETIC AM NOT HAPPY