For the Love of God, Why is Switching to FNB so Terrible!

<p>What I have experienced in switching from Absa to FNB has been an utter and complete nightmare. </p> <p>Its as if one query is resolved just in time for something else to be wrong with my account.</p> <p>I now have an active credit card with no limit as there are queries around which bracket i fall in. I have been trying to resolve this since last week. All i get is transfered from department to department. I get promised that things will be resolved and then i get no feedback until i eventually call them. This is ridiculous. I am so tired of calling FNB. I just switched all my debit orders and now im being told that i might have to downgrade to a gold account? Why was i given a priemer account in the first place? Why can i not be told the correct information or get the correct accounts. I will not change all my debit orders again. This has been the worst experience of my entire life. To top it off i get an email saying that i have exceeded my credit limit and that i have to pay R50 to have a good credit rating? I am not paying anything! The damn card doesnt even have a limit!!!! I have used no Money on this card as there is none there!!! This is really pushing me over the edge. I am probably going to close these accounts as obviously i am not a valued client of FNB so i should take my business elsewhere. </p> <p> </p>