For anyone looking for a new bank

I am writing this post purely for the person doing research on what FNB clients experience - to have it recorded - to make an informed choice. I've been a FNB customer for the last 7 odd years with no complaints however the first one is also the one that's now pushing me away. <br> <br> I stored almost 20k on my budget facility of my credit card for use later this month only to find out that the limit has been DECREASED! Effectively taking my money. No call, no sms from FNB asking me if I'm okay with them decreasing the limit that I SIGNED for!<br> <br> I have escalated 3 times, the matter was bumped from one person to another and at the end the question was not answered. <br> <br> If you are not qualifying for private banking status, don't bother. It seems that FNB too does not care about the little people. <br>