FOOLED BY THE COMPANIES, AND NO SOLUTIONS TO THE CLIENTS

Item: FNB (First National Bank)
Rating: 1
Author: Miranda K

Complaint ***F has been closed Inbox

Customer Care Thu 16 Apr, 20:26 (4 days ago) to me

Dear Customer,

Thank you for allowing us the opportunity to investigate your matter.

This notification confirms that your complaint has now been closed.

Should you have any concerns, please call ***.

Regards, FNB

This email is subject to a disclaimer.

Visit the FNB website and view the email disclaimer and privacy notice by clicking the "About FNB + Legal" and "Legal Matters" links. If you are unable to access our website, please contact us to send you a copy of the email disclaimer or privacy notice.

i am not happy regarding Capitec, that is not willing to assist me with the problem i did escalate to the Hello peter before and also their feedback, that they can't help me and pay my moneys back from FNB, they are PUTTING ME UNDER EMOTIONLA STRESS AND WORRIES AND ERROR BY MY ACCOUNT, AND THEY NEVER RETURN YOUR CALLS, AFTER MAKING MILLIONS PROMISSES, Thank you, we have received your complaint. Inbox

SO WAHT WILL HELLO PETER DO TO STAND UP FOR CLIENTS, THAT BEEN MISS TREATED BY THE BANKS, NO SOLUTIONS YET, ARE WE NOT GOING TO RECEIVED HELP, OR WILL WE JSUT BE PUSH AWAY,

Complaint Reference ***NF Inbox

Customer Care <***> Wed 15 Apr, 10:21 (5 days ago) to me

Dear Customer,

Your feedback is important to us.

Complaint ***NF has been sent to the relevant Service Department.

We are committed to addressing your matter within 5 business days.

Should you need to follow up on your matter, please call ***.

Access our FNB website under Contact Us for our complaint information.

Regards, FNB

This email is subject to a disclaimer.

Helpful (0)

Replies (1)

Miranda K's updateReviewer Update

20 Apr 2026, 12:07

I, want FNB, to reimburse, me and also, my monthly policy payments, and also for all the emotional stress, they put me through and the continuously time wasting they did effect me, that i have to go, from one fnb to ask numerously what will happen, and no one can give me and answer, i did visit different FNB banks to get assistance, and then finally Zevenwacht Kuilsriver Consultant did help me and advice me, to lay a complain, to get help, if he didn't give me the advise, i will still be place in the dark, and for how long will this go on, without any solutions, give my money back that is in the balance and in the saving, that belongs to me, they believe, some stranger, that does not known what she was saying, and how can you send money into some once account with the POP that's prove, and then you go make a ***** case, what the HELL,

and i want to be imburse, of damage of identity, no, one can give me and feedback or outcome, now they, want me to go to a police station, im in cape town, they can't even give me proper info, where what police station, number that don't even is legit, becuase of that useless, women, lies, of what is really happening, and this is all thanks to FNB, that my CAPITEC ACCOUTN IS BEEN BLOCKED, AND IM LOOSING NOW ON MY FUNERAL POLICY THAT WILL COLLAPE AND IM THE SINGLE MONTHER AND HAVE A LOT TOF SIBLINGS IM TAKING CARE OFF, AND WAHT WILL HAPPEN IF SOMETHING HAPPENS TO THEM, AND TE POLICY IS IN COLLAPSE, BECUASE, OF FNB THAT THINKS THEY CONTROL, THE GOV, THE LAND, THE STYSTEM- BECUASE, OF THEIR WRONG DOINGS,

Miranda K's update20 Apr 2026, 12:07

Reviewer Update