1 reviews | Active since Jan 2014
Follow-up on F N B Response: Ref ***
I have pasted the response I received from F N B below. They choose to ignore the fact that they informed me that I was getting some 2 percent more interest than the actual interest received on the 32 day deposit account. Here is their response: "I have received a response from our Investments desk they have advised of the below: The client currently hold an old 32 days' notice account and they need to open a new notice account to benefit to the highest rate and we don't sent out massages to customers on new product that comes up, it’s the customers responsibility to check the Investment Products that are available: Have a good day further,"
Be afraid. Be very, very afraid!
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
