Follow up on Credit Card
<p>Good day </p> <p>I app**** for a new Credit Card with FNB. Send throuhg my documents. Received an email stating my 3 month payslips is missing some pages? Send through my 3 months bank statements showing my salary. Again received an email back stating payslip is outdated ??? But i did send my bankstatements. </p> <p>Phoned them on 15/02/2017 could help me becasue my details were not update when the consultant phoned me the 1st time so i gave the wrong personal information when i tried to find out what is happening with the application.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)