Follow up

Dear FNB Team, Case number: *** ID number: *** I hope this message finds you well.

I am writing to kindly request an update regarding the ongoing review and hold placed on my business account. It has now been 30 working days since the matter was initiated, and I have not yet received any feedback or resolution.

As the account is used for business operations, the continued hold has significantly affected transactions and daily activities. I would greatly appreciate any update on the progress of the investigation or an estimated timeline for its conclusion.

Thank you for your attention and assistance. I look forward to your prompt response.

Kind regards, [Keamogetswe Matseoane ] [Business Name: Infinity Prime / Sweet Treats Hub] Contact Number: [***]