NK
Nombuyiselo K

1 reviews | Active since May 2019

17 Jul 2019, 10:44

FNM ex Employee

I am an FNB ex employee. I am requested to submit AN IRP5 for the time I was still working with them. I called the previous office number_otdoes not exist number rhas changed. I phoned through to Bankmed... And they told me I need to go to a branch for this. I just need a number to call so I can be rified and get the document.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jul 2019, 12:13
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***F.

Regards,
Hello Peter Complaints Team

*** 
NK
Nombuyiselo K's update17 Jul 2019, 12:36
Reviewer Update
I have received an email already and someone contacted Mr already to get more info re this. They will get back to me ASAP.
NK
Nombuyiselo K's update23 Jul 2019, 15:57
Reviewer Update
Finally I called the complaints department and got someone who was helpful and knew what they were doing. I got the document less than an hour after. Pity I forgot her name.