AK
Akram K

1 reviews | Active since Aug 2018

16 Aug 2018, 22:00

Fnd terrible service

Am having a big issue with fnb I mistakenly transfered money into my loan amount, when I called customer service there promise to reverse my money in 48 hours but still there no sign of money clock in in my cheque account am very disappointed with service fnb gives there are very clue less on what and how there running banking world. AkraM khan pathan

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2018, 11:05
Official

Good Day Akram Khan,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the loans department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***