1 reviews | Active since Jul 2022
FND STILL NEVER CORRECTED LIST ISSUE ON INTERNAL SYSTEM ..And refuse to credit me for Ebuck program that I don’t qualify due there mistake .
I logged a complained on the 12 October 2022 with regard to me to receiving ebucks or qualifying with it as FNB is refusing to take old debt CREDIT CARD of there INTERNAL SYSTEM …
FNB DID RESPOND HOWEVER THEY CONFIRMED THEY CLEARED MY NAME WITH CREDIT BUREAU BUT THIS IS NOT THE ISSUE .
PLEASE NOTE THAT AS PER YOUR AGENT THE OLD CREDIT CARD DEBT IS STILL SHOW ON FNB INTERNAL SYSTEM THATS WHY I DO NOT QUALIFY FOR EBUCKS OR ANY PRODUCTS ….
FNB FOR ONCE WILL YOU SHORT THIS OUT OR DO WE NEED TO GO VIA OMBUDSMAN AGAIN . PLEASE CAN YOU LET ME KNOW IF YOU WILL CORRECT THIS ISSUE AND CREDIT ME FOR ALL THE EBUCKS 4 months I LOST OUT ON.
OR MUST I CLOSE MY ACCOUNT AND MIVE TO A BACK THAT WILL OFFER ME A SIMILAR PROGRAM ..
A week later and still the issue is not sorted out .
PLEASE ITS SIMPLE PLEASE TELL ME WILL YOU REMOVE THIS OLD DEBT FROM YOUR INTERNAL SYSTEM A PROBLEM I’m trying to resolve FROM 2016 .
Or just tell me you will not and I can take my account somewhere else. Thank you
A week later and still the issue is not sorted out .
PLEASE ITS SIMPLE PLEASE TELL ME WILL YOU REMOVE THIS OLD DEBT FROM YOUR INTERNAL SYSTEM A PROBLEM I’m trying to resolve FROM 2016 .
Or just tell me you will not and I can take my account somewhere else. Thank you