1 reviews | Active since May 2016

09 Jan 2020, 15:57

FND NOT A HELPFUL BAN****

Went to FNB Parktown branch again this morning regarding ********** acts happening in my active Premier account. Spent 2hours on the ********** line with no assistance what so ever the line was busy for a whole 2hours, consultants were not helpful as usual. I am really disappointed on their service in assistance client . The card that is being used for ***** was blocked in November according to them but it's been swiped on tollgates in Limpopo to Zimbabwe! Today's visit to the branch was my Fourth visit . Clearly FNB Should change their slogan to: HOW CAN WE NOT HELP YOU. WHEN YOUR FRUAD LINE IS ALWAYS BUSY CLEARLY THERE IS SOMETHING WRONG WITH YOUR SECURITY SYSTEM. I WANT MY MONEY BACK FNB.!!!!

I'm really tired now debit orders are bouncing

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