FNC please fix
Please, FNB, can you explain why there was an amount of R230 deducted from my account lon the 15th July 2019. I do not have a debit order for this amount, and have no knowledge of owing this amount to anyone. I have definitely not authorised this transaction. I see many complaints of this exact nature on hellopeter. I now need to know why this is still happening if you have had an awareness of this practice since early 2017. I also want to know who tried to deduct this money, and why and want any associated fees reversed immediately and the assurance that this will not happen again.
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
17 Jul 2019, 13:02I had a very fast response concerning the matter from FNB and was resolved. Im grateful
's update17 Jul 2019, 13:02
Reviewer Update
I had a very fast response concerning the matter from FNB and was resolved. Im grateful
FNB (First National Bank)'s replyOfficial
17 Jul 2019, 13:19Good day Glamorine Patrick,
Thank you for taking my call earlier.
As per our telephonic conversation the amount was not debited from for account, however it was an attempt to debit.
If the amount is debited from the account please contact the number provided to you and you well be assisted accordingly.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
As per our telephonic conversation the amount was not debited from for account, however it was an attempt to debit.
If the amount is debited from the account please contact the number provided to you and you well be assisted accordingly.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 13:19
Official
Good day Glamorine Patrick,
Thank you for taking my call earlier.
As per our telephonic conversation the amount was not debited from for account, however it was an attempt to debit.
If the amount is debited from the account please contact the number provided to you and you well be assisted accordingly.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
As per our telephonic conversation the amount was not debited from for account, however it was an attempt to debit.
If the amount is debited from the account please contact the number provided to you and you well be assisted accordingly.
Regards,
Hello Peter Complaints Team
***