FNB’s Utter Negligence and Disregard for Clients – A Nightmare Experience

I am beyond frustrated and disappointed with the level of service I have received from FNB. Over the past few weeks, I have tried to open three different business accounts with them, and every single time, I have encountered the same issue. Despite submitting all the required documents multiple times, my accounts remain inactive, and I have received absolutely no assistance from FNB.

To make matters worse, FNB is fully aware that their business account email (***) & (***) is not working. This issue has been ongoing, and they continue to ignore it, leaving clients like myself in limbo. This is not just a minor oversight—this is gross negligence and a blatant disregard for their clients' needs.

What’s even more infuriating is that while FNB is slow and *********** when it comes to assisting their clients, they are lightning-fast when it comes to sending letters from their attorneys if something happens to an account you have with them. This double standard is unacceptable.

It’s clear that FNB does not take their clients seriously. I strongly advise anyone considering FNB for their banking needs to think twice. My experience has been nothing short of a nightmare, and I wouldn’t wish this on anyone.

FNB, if you can't get your act together, you will continue to lose clients who deserve better.