FNB’s terrible service or rather lack of service!

Honestly If I could give FNB a star it would be zero. This is week 6 and I have not received any constructive assistance. My query hasn’t moved at all. All I got is “it was escalated to the relevant party”. This is unacceptable service from FNB.

I want my ebucks back since September. And there has been no communication since I last spoke with them. I no longer have the patience, time or airtime to be calling every second day. It is clear they do not value their clients.