FNB’s sad budget - one pc story from Menlyn

I just needed to transfer my app from old phone to new phone. Waited for the second time for 30-40 min to access the only computer in the branch - Menlyn FNB. It is surprisingly bad service for a big bank like fnb. They could only afford one pc where everyone is cuing all the time. I heard two other people complain about the same thing while I visited the branch. This problem has been like this for many months that I know of, and made the manager aware of the issue before, but nothing was done to assist further. I would recommend Capitec for hassle free banking. FNB tries to complicate every process and this is at the customer’s cost of time. Currently I am trying to move my money from FNB but I am sure that it’s going to be a long long complicated process!