FNB's poor handling of *****

I registered ***** on my account on 28 May 2020. Only on 18 June (21 days later) I received a call after numerous follow-ups and complaints to FNB and eventually resorting to complain on Hello Peter. The response was that my card was cloned but they were not allowed to tell me where. I think it is my right to know where my card was cloned in order for me to make an informed decision as to whether I want to expose myself to this risk and make use of this store / supplier again. since it is only me being inconvenienced when something like this happens