kC
kaylen C

1 reviews | Active since Jul 2019

29 Nov 2019, 12:44

fnb's pathetic service

pathetic service from this bank. the revolving credit facility department is most unhelpful , i have app**** for the facility almost 2 weeks ago , they were super fast to request all my documents yet up till today 29/11, the funds havent been paid and all consultants just transfer to unhelpful departments . nobody has assisted me in my problem . if this matter is not resolved it will be escalated to the media :)

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2019, 15:10
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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