FNB's Negligent Approval of Unauthorized 3rd Party Withdrawal - Poor ***** Service

Dear HelloPeter Team,

I am lodging this formal, urgent complaint against FNB with absolute fury and disbelief at their outrageous negligence and utter disregard for my financial security. Without any authorization whatsoever, FNB approved PayPal—a 3rd party—to brazenly extract funds directly from my personal bank account. I have never permitted such access; this was not a transaction I initiated, yet FNB's systems allowed it, enabling what feels like digital theft right under their nose!

I frantically contacted FNB's ***** Department, Customer Service, Debit Dispute, and 3D Secure teams demanding answers, a reversal, and prevention steps. Their response? Abysmal service—no incident number provided despite multiple calls, zero concern for my explicit lack of PayPal authorization, and dismissive attitudes that screamed incompetence. This is beyond poor service—it's corporate negligence designed to leave customers vulnerable while they feign helplessness!

I am apoplectic with rage at this betrayal. FNB's lax oversight exposes account holders to unauthorized drains by 3rd parties while they evade accountability, stonewall inquiries, and provide no tracking or recourse. How can a major bank treat loyal customers like this? I am livid, disgusted, and done—once rectified (if ever), I will escalate further and warn everyone.

My Non-Negotiable Demands to FNB via HelloPeter:

1. Immediate full refund to my account. 2. Detailed forensic explanation of approving the unauthorized 3rd-party withdrawal and systemic fixes. 3. pology plus compensation for distress, time wasted, and poor service. 4. Incident number issued NOW—with case reopened and tracked properly!

Their negligence must be exposed to protect others from this nightmare. .

In extreme outrage and total dissatisfaction