1 reviews | Active since Feb 2017
FNB's - Needs a Feedback complaints department
Additional credit card was ordered, took over a month to process or even here back from FNB, lodged a complaint, FNB credit card complaints got back to me after but still no feedback on that either. I would now like to escalate the matter to the credit card department HOD as even the complaints department is failing to provide feedback.
Good Day Marcus Bowes,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Marcus Bowes,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Card to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***