1 reviews | Active since Apr 2017
FNB'S Incompetence . AGAIN.2
My query " ********** NF" is still not solved even after I sent "Thandeka Nozibele" from Digital Banking A very thorough and detailed email about the correspondence I have had on the matter with FNB. This was sent on the 30th and still havent heard from her or anyone from FNB.
I am at a point where I am assisting and accompanying my FNB using family and friends to any other bank to open an account when I hear them complain.
They(FNB) still keep sending me sms's to transfer my salary and debit orders to their account, yet they are *********** to function well when they have my R1000 at most from my PayPal account. Exactly how should I trust you with my whole salary under these circumstances? Shocking.
And I am closing my own account this following week when I find the time to.
Good Day Dimpho Ndala ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Dimpho Ndala ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***