PNJ
Patrick Ngwerume Jr.
1 reviews | Active since Dec 2018
20 Dec 2018, 17:31
FNB's horrible service
I mistakenly bought R1000 airtime and had the worst experience ever with FNB's online banking call centre and people at the branch when I enquired about reversing this.. Would never recommend them to anyone.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 10:20Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay*** (option one)
FNB (First National Bank)'s reply21 Dec 2018, 10:20
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay*** (option one)