1 reviews | Active since Mar 2023
FNB's Guaranteed Growth Plan Guaranteed Delays, Guaranteed Silence
I recently app**** for a Guaranteed Growth Plan with FNB. Despite having completed the process last week, I have yet to receive my policy. I was assured by FNB employees that the policy would be issued on Tuesday, yet that date has come and gone without any follow-through.
It is disappointing enough to experience delays and poor service, but what is particularly unacceptable is being given misleading information by bank staff. When confronted about these assurances, the employees in question chose to remain silent rather than address the matter.
The experience leaves the impression that some banks now operate with the same inefficiencies and lack of accountability often associated with problematic public service departments—only with a different label on the door.
And oh yes, let's just casually gloss over the fact that we're now dealing with cerebral fluid leaking levels of dysfunction at the bank. But no, no, totally normal-just another Tuesday where accountability goes to die.
I kid you not, folks. This isn't satire. This isn't hyperbole. This is the premium, gold-star service we've all come to know and love. Bravo, FNB. Slow clap.
And oh yes, let's just casually gloss over the fact that we're now dealing with cerebral fluid leaking levels of dysfunction at the bank. But no, no, totally normal-just another Tuesday where accountability goes to die.
I kid you not, folks. This isn't satire. This isn't hyperbole. This is the premium, gold-star service we've all come to know and love. Bravo, FNB. Slow clap.