JA
Johann A

1 reviews | Active since Jul 2016

03 Sept 2022, 17:08

FNB`s Fica department must be the worst in the world

I and my wife have a joint FNB cheque account, it was opened in 2006. On the 1st of Sept 2022 my wife`s debit card was blocked; on the 2nd of Sept 22 she got a SMS that because her FICA was not up to date the card was blocked? How about emailing a customer beforehand to ask to get the FICA docs updated? I am so tired of FNB FICA messing our accounts up, please FIX it FNB

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Replies (2)
JA
Johann A's update05 Sept 2022, 15:27
Reviewer Update
Hello FNB, yet to hear anything from you.......
JA
Johann A's update05 Sept 2022, 17:57
Reviewer Update
FNB, please can you very urgently attend to the above issue, you keep on soft blocking my wife`s cheque card and this is not helping. On our online banking there are no FICA docks outstanding.