HB
Hannes B
1 reviews | Active since May 2014
24 Dec 2018, 09:43
FNB's empty eBucks promises (or is it just false advertising?)
This will now be the third time I'm complaining about the eBucks problem that FNB does not seem to be able to resolve. The promised eBucks has once again not been allocated and it's getting beyond ridiculous! I feel I should contact the ASA to lay a complaint for false advertising as FNB has once again not paid the advertised eBucks into my account!
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FNB (First National Bank)'s replyOfficial
24 Dec 2018, 13:54Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay
*** (option one)
FNB (First National Bank)'s reply24 Dec 2018, 13:54
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Robyn Hay
*** (option one)