AK
Archie K
1 reviews | Active since Mar 2019
08 Mar 2019, 13:01
FNB'S DISGUSTING SERVICE TO LOYAL CLIENTS
I WOULD LIKE TO EXPRESS MY DISAPPOINTMENT FOR THE SERVICE RECEIVED FROM FNB. I HAVE NEVER EXPERIENCED SUCH TERRIBLE SERVICE FROM A BANK THAT IS SUPPOSED TO BE RANKED NUMBER ONE . ITS BEEN OVER 3 WEEKS THAT A CALL WAS LOGGED AND BRANCH VISITED A FEW TIMES AND STILL NO SOLUTION. OUR COMPANY HAS SUFFERED FINANCIAL LOSE AS A RESULT OF YOUR SHOCKING SERVICE. THIS IS BY FAR THE WORST SERVICE EVER RECEIVED. FNB YOU WILL CONTINUE TO LOSE CLIENTS BECAUSE YOU FAIL TO DELIVER EVEN ON THE SMALLEST OF THINGS. WE OPENED OUR BUSINESS ACCOUNT IN 2013 & HAVE BEEN LOYAL EVER SINCE , BUT NOW REALISE THAT LOYALTY WILL GET YOU BAD SERVICE .
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Replies (1)FNB (First National Bank)'s replyOfficial
11 Mar 2019, 15:23Good Day Archie Kwenda
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply11 Mar 2019, 15:23
Official
Good Day Archie Kwenda
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
