FNB's Customer Service Stinks

So FNB will respond on Hellopeter, promise you they'll respond to you but you'll never receive any call or solution from them, their customer service really disappoints. I have logged reviews and they keep responding the same way, give you reference and then you get nothing, no communication whatsoever, ***NF, etc and guess what, they'll send another one. I hate how they made me change my bank with the promise of getting R1000.00 after 60 days, it's now months, they're not living up to their promise.

I'm expecting another response with false promises, thanks for nothing FNB, I just have to take my banking somewhere else.