WH
Werner H

1 reviews | Active since Apr 2014

04 Jan 2018, 08:15

FNB's courier's CCD doesn't deliver

I have to receive a card for a new FNB account. CCD the couriers should have delivered my card between 1-3 PM on 3 January 2018. I phoned the couriers and my calls got cut off and ignored.

FNB...if this is people you use for a service I will cancel the account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2018, 08:36
Official

Hello Wernerhak,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)