FNB's ********* Conduct

I've been a customer of FNB for a while now, but my recent experience with them has left me feeling incredibly disappointed and frustrated. Despite my multiple attempts at getting a credit card removed in my name, they have refused to do so, which is unacceptable.

As a customer, I have the right to manage my credit profile, and I should be able to remove any credit cards that I no longer need or use. FNB's refusal to remove the credit card feels like a violation of my rights as a customer. It's even more disappointing to see a bank of FNB's stature resorting to such tactics to keep a credit card active.

I find it disgusting and shameful that a bank like FNB would behave in this way. I'm left feeling disrespected and undervalued as a customer. As a result, I will be reporting them to the Banking Ombudsman, as I believe that their conduct is ********* and unacceptable.