CB
Colin B

1 reviews | Active since Mar 2009

07 Dec 2017, 17:04

FNB's Bronae Adams goes beyond the extra mile to deliver awesome customer service

I took on the role of Executor of my late father's estate. I WAY under estimated the complexities and red tape involved. The paperwork is mind boggling. So many times I needed to use FNB services and at every hurdle, and their were many, Bronae rose to the task, never gave up and always delivered. She is what every customer dreams of, a person at a bank that always makes me feel very , very special. Well done Bronae, if it weren't for you, I may have given up and gone to another bank. Your really are my superstar of 2017.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Dec 2017, 09:38
Official

Good day colinbr,

I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from Bronae Adams-Martin.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

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