EW
Elrine W

1 reviews | Active since Feb 2012

24 Nov 2021, 12:05

FNB/RMB card delivering service.

We’ve been clients of RMB/FNB for years now. Years back their card delivery service was excellent. In the past two years it’s unfortunately exactly the opposite. I’ve phoned their call centres, communicated on the banking app, made numerous calls over almost a week to the FNB Take-a-lot call centre to try to sort out the problem. If it wasn’t for Wendy, I don’t know what I would do. Thanks Wendy for thinking out of the box and sorting it for me!

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Replies (1)
EW
Elrine W's update24 Nov 2021, 16:11
Reviewer Update
Thank you very much for the prompt reply and bringing it to their attention. The courier company delivered my one card just before 14:00 and promised to deliver my business card tomorrow.
Sincerely
Mrs de Witt