FNB/RMB Buck passing, Incompetence and lack of accountability at its finest

The bank mishandled my credit card billing, changing my due date without prior notice and notifying me only after the fact. Despite multiple attempts to resolve the issue, I was repeatedly given the runaround, promised callbacks that never happened, and left dealing with unhelpful agents. Today, when I tried to explain the situation again, the agent simply hung up on me. This experience has been frustrating and unprofessional, and I’ve decided to take my business elsewhere. This violates the NCA's Duty to disclose, Uniliateral changes to the credit agreement and more