1 reviews | Active since Mar 2009
fnb/paypal
FNB / paypal These are just events of Fri and yesterday....else I would need far too many words. To get my money from paypal I need a 4 digit pin number. I have an FNB gold Visa having only 3 digits. on to the e-site, waiting 20 minutes for entry. This time is spent listening to non-stop FNB ads over music that is more boring than the ads. FNB/paypal need more consultants and mercy for customers. I'm then told that only the branch can fix this and i must go myself to the branch. i'm bed-ridden so my wife goes to the branch only to be told by a most helpful man that they can't do this but he links up with a pp consultant, suffering the same wait on his land line. (no internet) eventually gets a phone number and was told that I should phone ********** 725 between 9 and 1. Which I do, to be told that they are closed until Monday! I try another link, wait for 35 minutes and give uo in disgust.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
