FNB...NOT LIVING UP TO THEIR SLOGAN

My wife and I registered a business and we are required to have a business bank account. We app**** online for a FNB Gold Cheque account. We were required to supply all the necessary documents to activate the account. All this was requested in drips and pieces and every time we were to follow up with FNB online call centre. We have been given the runaround and every time we would speak to a different consultant and they would require us to resend the documents, then it would be no response for a couple of days, we would have to call time and time again to follow up. We app**** on the 31st of July 2023. Today is the 29th of August and we still do not have our business account activated. We even decided to visit one of the FNB branches, There we did not receive any assistance, the consultant told us that he could not assist because we started the process online and it needed to be completed online. The level of frustration we are experiencing is heartbreaking. FNB, we never knew this process to just open an account would be so tedious.