FNBLife

I have been assigned an agent from the Customer Resolution Center to assist me with a problem with my FNB Life Policy The agent contacted me end of last week and she send me her email address. I undertook to send het an email on Tuesday the 14th to clarify if my debt ordered was correctly debted from my savings account. I duly did send her an email late on Monday to advise her that FNB Life in fact did not debt my account with the two instalment agreed upon.R6723.64 I have had no reponse from her since,my phone calls are not answered and my emails appeared to be blocked by FNB. I have being bul**** to accept terms that is not in my best interest just to get my policy reinstated,which I have done. This is not the kind of service I expected from a world class bank like FNB.