1 reviews | Active since Sept 2017
FNB....how can we NOT help you
Totally pathetic service from FNB!!!! My scheduled payments set for the 26th which is NOT a public holiday! FNB decided to put the payments through TODAY the 24 th which left me with NO money available today seeing that they have not cleared my maintenance. How did they help me??? They didn't because there's nothing they can do?? Sure....there's nothing they want to do!! This is totally unacceptable!! I will close my account and I'll reccomend people NOT to go to FNB. It is their stuff up and they refuse to correct it! My money!!! Not yours FNB!!! My money!!
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)