FNB...do they care about customers? Hell no, you are just another number in the syatem

Shame on you FNB. Customers have to pay a moerse amount of money on bank cost, but then still have to resort to secure chat and chat with a random consultant that just follow the typical approach...sorry sir, notjing we can do, will have to log a call,and if you are lucky, then the mattee will be resolved in thoa year. Shocked that a power house bank institution like FNB still does not care about clients. Shortpaid this month in Ebucks of over R800.

Log a call, response is promising...3 days to resolve. I phone today, and guesa what, FNB is aware of the fault, and is doing everything they can do resolve it, it will now take another (maybe) 5 days to investigate, and I must phone back again later. FFS

THIS WHAT YOU CALL SERVICE,