FNB....DISGUSTING SERVICE DESPITE MANY ESCALATED COMPLAINTS.CHANGE YOUR BANK

I reviewed online about 10 days ago re problems with Covid relief loan which has turned into an energy draining nightmare. I had tried every avenue to get the issues resolved. on odd occasions I would get a response that it would be attended to in 24-48 hours. After reviewing online I was encouraged that I received a message to say this had been escalated to a premier complaint and would be attended to to.

THERE HAS BEEN NOTHING! There is one person on FB messenger who keeps telling me the "Team are dealing with it"

NOTHING ...NOTHING.... The loan is still reflected as more than double the amount I used and have had money deducted for repayment.

I think I should open an account at CAPITEC BANK. ????