MN
Mary N
1 reviews | Active since Jan 2012
13 Oct 2015, 14:43
FNBcover
I have been under the impression that I have a life cover insurance policy, every month there is a debit order that goes off my account but when I called in today to find out if the policy has disability cover nobody can pick up my policy and i have never received the policy agreement or contract. I'm really concerned what would happen in the case of death .
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Oct 2015, 15:35Hello Nengwekhulu,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 784247 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 784247 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Oct 2015, 15:35
Official
Hello Nengwekhulu,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 784247 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 784247 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)