FNBCONNECT IS UNRESPONSIVE

<p>I have had concerns about FNBConnects ability to handle what they do. </p> <p>Beside that they cannot provide itemized billing older than three months, I have paid fees for using in excess of 4G data per month although I can prove that I paid for additional data out of various accounts during this period.</p> <p> </p> <p>I have also mailed the connectadmin mailbox and get read receipts for my queries but not surprisingly no one responds to my mail.</p> <p> </p> <p>I am still waiting for the connect team to show me where and how I can make changes to my data usage profile.</p> <p> </p> <p>Can't say I am disappointed. I should have known better. This is like asking Hyperama to service your car.</p>