1 reviews | Active since Oct 2018
FNB606009
So I did the application for a data sim for my daughter. After everything, consultant advised my acc will debited on the 25th. I will get pro rata data. Which is all lies! Knowing I don't have funds in my cheque acc, why would I allow deit orders ?
Good day Cameron Samuels,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect and Smart Devices the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Cameron Samuels,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect and Smart Devices the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)