mH
michelle H

1 reviews | Active since Dec 2012

03 Jan 2020, 09:11

FNB Zevenwacht Mall staff ROCKS!!!! :)

My experience at FNB Zevenwacht Mall was awesome from the minute that I stepped into the branch thanks to Shirley's warmth and exuberant smile. Her cheerful disposition and solution-driven approach to customer care were equally mirrored by Samantha who minimised my waiting time by requesting that Rodwayne open his booth to assist me when Shirley informed her that I am collecting a temporary debit card. Rodwayne, Samantha and Shirley you guys rock and I sincerely hope that more customers are appreciative of your professionalism and warmth! Finally, combined you guys truly illustrate FNB's 'How can we help you' motto

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2020, 13:28
Official
Good Day Michelle

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints Team