PW
Paul W

1 reviews | Active since Dec 2019

22 Oct 2024, 12:35

FNB - Zero service or loyalty to existing clients.

WOW - I am shocked by what FNB think of their clients!!

As an existing FNB Business client of over 6 years with a business T/O of over R6m, I recently app**** for a business credit card for international debits as these can no longer be paid by debit card.

The limited app**** for was R20 000.00 and my banker sent me the application form pre-completed with an unlimited surety request that had to be signed by myself and my partner.

We have a perfect banking track record this FNB, have never defaulted on anything, pay all accounts on time and do not run an overdraft. When I queried this surety request with the banker I received attitude back from her, so in my opinion why would anyone want to deal with a bank that treats their business client like that.

I encourage other prospective clients to try one of the other banks first, and in terms of the future of our account with FNB, I am going to start looking at other banks and will definitely open a business credit card with one of these other institutions.

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