1 reviews | Active since Oct 2019
FNB ZERO ACCOUNT Business experience
I am so annoyed with the level of service I have received from FNB inbound client services. I wanted a simple business account and given my past experience I have never had to this type of struggle with FNB. The people sound lazy on the phone or even want to help. I have chatted to agents for the past 3 days. Have made calls for over 5 hours and still no help. At my expense. They don’t seem to understand people are losing jobs so because they feel like they are essential services it’s okay to treat people like ****. FNB has out done themselves by employing people who cant even say why I cannot activate my account. I spoke to a gentleman when I initially got the account and he just wanted to make a sale and had he done his job accordingly I wouldn’t be in this situation. Now I cannot active the damn account. The only branch open is far for me. Fnb business services are the worst. If I were you I wouldn’t bother. I think I’ll have to try another bank that won’t make me feel so powerless.
