1 reviews | Active since Mar 2017

09 Mar 2017, 08:06

FNB ******* YUCK******

<p>PERSONAL LOAN WITH FNB settlement date 31/07/2017.been paying normal installment (suddenly they decided to increase it 3 times more(R6000.00) than the normal installment . been under debt review cancelled in 2016.no correspondence received from FNB with regards to the increase of the loan installments,closing my account today after 17yrs,extremely dissapointed. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2017, 10:17
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)