HL
Hans L

1 reviews | Active since Apr 2024

17 Apr 2024, 16:30

FNB ****** ! ***** your money, feels nothing for pensioners !

I first requested to close/cancel my credit card on the 3/8/2023, and they said I must transfer R1200 from my easy account to credit card, so that they can settle the account. This NEVER happened

Today 17/04/ I went into the bank to request the closure of the credit card, only to find out they never closed the card, but still deducted bank fees and charges, although the request shows on their side since the first request. According to me they, owe me R600 because I requested the closure last year already.

I spoke to several people over the phone whilst in the bank, and still its a struggle.

They now, want to close my card, but do not want to give my money back, although the first closure request shows last year.

I think they are a bunch of ******, who will do anything to make money from you. I'm an pensioner and for me that R600 is a lot of money

If you want to Deal with FNB ! STAY AWAY !!!!!!!! If you are a pensioner ! RUUUUUUUUUUUNNNNNN !!!!!!!!!!!!!!!!!!!!!

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Replies (1)
HL
Hans L's update22 Apr 2024, 11:26
Reviewer Update
So you close my account and keep my R700 odd credit ? Thats THEFT ! As well as when I first asked they transferred R1200 because to settle the account although about only R800 was needed. I since occured monthly charges, due to you FNB not closing the account as requested ? Thats Theft !

I want my FULL refund, or I will lodge another complaint on FNB and I will go to the Ombudsman ! I awiat you reply !!!!!!!!!