FNB, Your Financial Service Sucks Really Bad!

I app**** for a personal loan on my FNB banking app on Sunday, June 17 and immediately received a signed quotation which is generally an agreement. Yesterday Monday, I expected the funds to reflect in my account but it didn’t. I tried phoning FNB loan on ********** 0... the sales agent seemed clueless. For over 45 Minutes of my airtime and after 3 calls, it was clear that this bank has a big big problem. No one, absolutely no one could assist me. I got authenticated I don’t know how many times, with sales agents sending me from pillar to post. I am sorry but if I thought I knew what bad service was, this topped it all. You really Suck! FNB